It really does depend on the size of your family and how often you want to cook outdoors. See our Customer Information Section for selection guidelines.

The best way to check your Barbecue for leaks is to mix 2 parts liquid hand soap or dish washing liquid, to 10 parts water in a spray bottle or jar. Apply the solution to all newly sealed connections and to all previously sealed connections on a regular basis.

If the solution starts to bubble where it has been applied to a connection, a leak is present.

Turn the gas off at the cylinder immediately. Retighten the leaking connection and retest.

A good rule to follow is to check all connections when you get your bottle refilled.

No, depending on the location of your Gasmate appliance it will always be exposed to the outdoor elements. You need to keep stainless steel clean and dry, and then use the appropriate cover when it is not in use. See our Customer Information Section for cleaning guidelines.

If proper care of any product made of stainless steel is taken, the product should not rust. Some surface oxidisation will occur if the barbecue is covered while damp or dirty or if the barbecue is located within 2-3 kilometres of coastal area’s.

To clean these products use a mild, non-chlorine cleanser or a stainless steel specific cleaner (e.g. 3M SS Cleaner, Brilliance, Goddard’s or Revere ware) and a Scotchbrite pad.Take care to apply the cleaner in a direction following the grain of the material.
After cleaning, the surface should be thoroughly rinsed with water and allowed to dry before covering.

Most BBQs are manufactured using 430 grade stainless steel. 430 is a baseline Ferritic grade SS currently common in BBQ and outdoor product manufacture. 

However some of our Grills use 304 grade which is a higher grade stainless steel, more suited to harsher outdoor conditions.

To find out which grade of Stainless steel a BBQ is made from you may wish to consult your nearest retailer, your instruction manual or one of our customer services representatives on 0800 161 161.

Before you use your barbecue for the first time it is a good idea to thoroughly heat the grill and plate for about 15 – 20 minutes on a medium to high heat. This burns off any machine oil or impurities left behind by the manufacturing process.
After this lenght of time a light coat of cooking oil should be applied to the plate very carefully. heat for a further 5 minutes before cooking. (preferably not olive oil as it burns off too quickly) DO NOT USE COOKING SPRAY AS THE PROPELLANT IS HIGHLY FLAMABLE.

There are 3 common types of plates and grills that Gasmate use as standard components in Hooded and Flat Barbecues.

These are:
Painted finish (also called standard cast iron): Painted plates and grills use a black, food safe paint to protect the outer surface. This is a very common coating.

Satin enamel: These plates are coated using a standard enamel baking process to achieve a satin finish. This is more durable than a painted finish but with a similar look.

Gloss or Vitreous enamel: Plates with this finish are made by fusing a hard wearing ceramic, glass like coat to the outside of the plate. Similar to the finish found on ceramic cook tops and stoves.

No, the grills and plates should not rust. They will only rust if they have been left without cooking oil on them for any length of time.

To stop your plates from rusting, it is a good idea to coat your plate and grill with cooking oil before and after each use.

If your barbecue is fitted with a drip cup that collects the fat that accumulates in the drip tray, there should be no need to use any form of fat absorber.

If your BBQ does not use a fat cup system, Gasmate offers a 100% natural fat absorber that can be used in place of sand or kitty litter.

Rail burners and “U” burners can be measured in terms of performance, and by the way they heat the cooking surface. A “U” burner will heat a surface more evenly, eliminating any hot spots, but will not put out as much heat as a rail burner.

A Rail burner has a higher output, but is more likely to produce hot spots along either side of the rail.

Rail burners are commonly manufactured using either stainless steel or cast iron. There is no great advantage of using one material over the other. both burners will produce similar heat out puts.

“U” burners are generally made from stainless steel.

The side burner is designed to be used like a normal gas stove top, for boiling pots or for using a wok. It is not recommended to put a hotplate over the standard side burner. The side burner should always be used with the trivet in place.

Both the iRed and the Quantum Pro come standard with a reversible hotplate that is designed to go over the side burner. These plates do not suit any other model.

The rotisserie burner cannot be retrofitted to any model that does not already come with one.

This is a match holder. Should your barbecue's piezo ignition fail for any reason, this device allows you to safely light your BBQ using a match fixed in the end with the two hooks.

The frequency of service depends on the type of appliance you own. For example, if you own a patio or area heater, this should be serviced by a gasfitter on a 6 - 12 monthly basis, depending on how often it is used.

By comparison, a barbecue will simply require a leak test every time the cylinder is refilled, and a good clean after every use. This should be done by the owner. For further details on leak testing, refer to the common questions safety issues section.

Any repairs to a fault of a technical nature (that is to say, related to the gas or electrical side of the unit's operation) will need to be carried out by a craftsman gas fitter.

Any cleaning of the unit is to be carried out by the owner. The owner is also responsible for leak testing all gas connections on a regular basis.

For the details of your nearest Gasmate approved service agent contact us on 0800 161 161.

It is possible to convert a barbecue to natural gas. Any conversions will need to be carried out by a craftsman gas fitter at the owners expense. The gas fitter will need to certify that the appliance is compliant with the current version of NZS 5261.

Validity of warranty claims will be subject to proof of purchase of an approved conversion kit as well as for the BBQ. Approved conversion kits are available through your local plumbing merchant. The conversion kit part number is as follows, NGC001. this kit may not fit all models of BBQ.

Only a controlled barbecue can be lit when a fire ban is in place. Kettle, wood or Hibachi barbecues are considered uncontrollable.
If you are unsure contact your local fire station, or visit the New Zealand fire service website at

Each of these types of barbecue has a safety device built into the hose.

To operate the barbecue follow the instructions below:
1. Ensure the control knob on the regulator is in the OFF position.
2. Turn the cylinder valve ON.
3. Wait for 30 seconds for the safety device to reset after the initial 'rush' of gas from the cylinder.
4. Turn the barbecue control ON and ignite the barbecue.

Typically a Propane Canister will last for 2 1/2 hours when used on a barbecue running on medium to high heat. This is based on an Gasmate Adventurer Portable Barbecue running at 9MJ per hour which is the highest output for Gasmate Portable Barbecues that are compatible with a Propane Canister.

They are to hang your barbecue tools from while the barbecue is set up on the floor stand.

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